26 Sep 2021 / Posted by: Prodot
16 Sep 2021 / Posted by: Prodot
07 Aug 2021 / Posted by: ProDot
05 Aug 2021 / Posted by: ProDot
07 Aug 2021 / Poted by: ProDot
Imagine your tech product stops working after one month of buying. What will you do next?
You will be left with no option other than to buy a new product.The whole world runs on technology. We, at ProDot, do not want our users to suffer from any defect in material or workmanship.
Hence, we came up with a solution of 5 Minute Express Service where you can replace your defective product with a repaired product within 5 minutes. With more than 100+ ProDot ‘CARE Express Centres’ spread across India, we have made the process of replacement easier, faster and quicker. ‘Ready Stock’ of ‘Service Products’ of almost all fast moving products in Generic Non-Retail Packaging are kept at ProDot ‘CARE Express Centres’ to replace your defective product instantly.
The concept of 5 Minute Express Service works well as it is coupled with our NO Questions Asked, NO data collected, Just replacement, if VALID. This is done to provide easier and stress-free replacement service to the user.
Replacement of ProDot Products Becomes Easier
After-sales service is something that users struggle with. At ProDot, apart from top quality products, we also deliver premium grade warranty and after sales service. As we understand that users invest their time and money in purchasing a product and it is our endeavor to satisfy all our customers.
We understand the concerns of our customers, hence our 5 Minute Express Service would provide premium after-sales service to the customers.
How to Check Nearest ProDot Care Express Centres?
Our ProDot ‘CARE Express Centres’ are located in every state across PAN India. One can find the solution to your defective product even at the next door. To find your nearest ProDot ‘CARE Express Centres’, follow these steps:
- Visit the ProDot Groups’ website: www.prodotgroup.com
- Click on the ‘Service Center’ under the ‘Contact Us’ tab
- Select your state and you will find the list of ProDot ‘CARE Express Centres’ in your state
One can replace their defective product either by visiting the center personally or sending it through courier but ensuring that it’s packaged well
For any further assistance, one may contact our Customer Care Number 6-384-384-384 for audio or video assistance.
Don’t forget to carry or enclose your GST Invoice or Purchase Bill along with your defective product.
Replacement Terms Manual is available at the ProDot ‘CARE Express Centres’ to resolve any queries. Now, worry less and work more as the replacement process for your ProDot products is 5 minutes express service.